Returns & Exchanges
We accept returns and exchanges within 14 days of original purchase.
If you would like to return or exchange an item, please contact notsorrygoods@gmail.com.
Please note we do not accept returns on custom orders.
For FREE returns back to your original form of payment:
- A refund request must be received within 14 days of your package delivery date.
- Merchandise must be returned within 5 business days of receiving your prepaid return label.
- Merchandise must not be worn, altered, or washed.
- Merchandise returned without the original tag, or with any type of wear or damage, may result in a delayed refund or may not qualify for a refund.
- Items other than apparel (i.e. decor, gifts, shoes, accessories) will incur a return shipping fee based on the return shipping cost. This cost will be deducted from your total refund amount. Free returns are only offered on full-price apparel made within 15 days of receiving your package.