Shipping policy
+ How and when will my order ship?
All products are shipped from our studio via USPS or UPS. Orders are shipped within 5-7 business days of order date and you will receive a tracking number once your item has shipped. Please note, we ask you to allow up to 7-10 days from time of shipment to arrival during the pandemic. We appreciate your support and patience as we are fulfilling orders as quickly as possible.
+ Shipping Rates & Tracking
Orders over $75 ship free; Orders under $75 ship at a $6 flat rate
We are not responsible for lost or stolen packages while in transit. All USPS tracking inquiries should be directed to USPS customer service.
+ Lost Packages
We are not responsible for lost or stolen packages while in transit. All USPS tracking inquiries should be directed to USPS customer service.
+ What if my order says it was delivered by the shipping carrier, but I haven't received it yet?
When packages appear to be missing, it is usually one of the following situations:
- The package may have been delivered to a neighbor's home.
- The package has been delivered to a different spot than normal on your property.
- The shipping carrier marked the order as delivered before it actually has been.
If you are still unable to locate the package 5 business days after the labeled delivery date, please contact customer service. We are happy to help!
+ Do you ship to Canada or internationally?